RAXNI DOCS
A little guidance.
A helpful assistant.
From your first setup to the next customer conversation.
Browse the guides
Contact support ↗Getting started
Connect your business knowledge, check your assistant and add it to your website.
KnowledgeBusiness info
Manage website pages, added information, approved answers and files.
Get startedPlayground
Test answers against your connected knowledge before and after launch.
Get startedChat widget
Change your assistant’s appearance, welcome message and website button.
Get startedInstall & go live
Add your AI assistant to WordPress, Shopify, Wix, Squarespace, Webflow or a custom website.
ConversationsInbox & human help
Review conversations and bring a team member into the chat when needed.
ConversationsEnquiries
Turn visitor enquiries into organised follow-up for your team.
ConversationsBookings
Set booking hours, review online requests and record agreed appointments.
ManageTeam & permissions
Invite colleagues, choose assistant access and understand who can do what.
ManageResults
Review customer activity and the work your team is handling.
ManageAccount & settings
Manage your profile, preferences and the business settings your team shares.
ManagePlans, billing & usage
Understand paid plans, extra AI replies, website checks, payments, cancellation and refunds.
ManageTroubleshooting
Check common installation, answer, file, save and access problems.
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